Responding to Ofgem

Responding to Ofgem’s announcement today on lowering standing charge tariffs, Citizens Advice Director of Impact David Hilferty said: 

"Under these new plans people would be given more choice in how they manage their energy costs. While this is welcome – it won't solve the real problem, which is that energy bills are not affordable for thousands of people across Scotland. 

"Our evidence shows that, without major reform of the broken energy market, people will be suffering the cold and going without food or warmth as we head into the winter. Government and regulators know this and yet here we are facing another winter in which people will suffer.  

“For us, that amounts to the toleration of harm. It's unacceptable and also avoidable. Government, regulators and energy companies all need to step up and urgently deliver lasting solutions like energy debt relief, and a social tariff for people on the lowest incomes."