Operating Hours - Update

Operating Hours - Update

17th February 2023

Operating Hours - Update - 20 February 2023

Other than Wednesday and Thursday mornings (9.30am to 12.30pm) our drop-in service remains for the most part suspended, with face to face advice available by prior appointment only. 

To arrange a face to face appointment, please telephone the bureau on (01236) 754109.  We are also continuing to provide advice and assistance by telephone, email and through our local and national websites.


9.30am to 3.30pm (Appointment Only)  


9.30am to 3.30pm (Appointment Only) 


9.30am to 12.30pm* (Drop in) | 1pm to 3.30pm (Appointment Only)


9.30am to 12.30pm* (Drop in) | 1pm to 3.30pm (Appointment Only)


9.30am to 1pm (Appointment Only)

*Please note that assistance to complete forms is by prior appointment only. 

For telephone advice, please call the bureau on (01236) 754109.  For e-mail advice, please go to our contact us page.  You can also search for self help and advice online via Citizens Advice

Our service is always free, impartial, confidential and independent.