North Lanarkshire Tribunal Representation Unit: Information & Coordinating Officer 

Read more

Salary: £18,550

Hours: 35 hours per week

Location: Airdrie Citizens Advice Bureau

Contract: Fixed term 18 months

Post Funded by: Aspiring Communities Fund with support from the European Social Fund


Airdrie CAB is looking for a highly motivated person with the drive and enthusiasm to provide coordinate the North Lanarkshire Tribunal Representation Unit funded Aspiring Communities Fund with support from the European Social Fund.  The Tribunal Representation project aims to provide a holistic service and increase the capacity for tribunal representation across North Lanarkshire through provision of direct representation, referrals to other organisations or second tier support to advisers.


The Coordinator will be responsible for triaging referrals for Tribunal representation and building a bank of local knowledge of activities promoting social integration, training, education and employment opportunities. They will be the first point of contact both for clients and other advice agencies or services referring clients to the service. They will be responsible for statistical reporting to the project funders.


The successful candidate will have a successful track record of working with office systems and procedures. They will have excellent teamwork, communication and organisational skills and be computer literate, with the ability to produce detailed statistical reports.


We expect candidates to be self-motivated and results driven and passionate about social justice. They will have an understanding of the importance of excellent customer care, have a good awareness of how rights and advice issues impact on the local community and have a commitment to voluntarism.

North Lanarkshire Tribunal Representation Unit: Multiple Positions

Airdrie CAB is seeking to employ a Senior Welfare Rights Adviser, a Part-time Welfare Rights Adviser and an Information and Coordinating Officer for the North Lanarkshire Tribunal Representation Unit.

The North Lanarkshire Tribunal Representation Unit is a joint partnership between all five North Lanarkshire Bureaux with Airdrie Citizens Advice Bureau as the Lead Bureau. The Project is funded by Aspiring Communities Fund with assistance from European Social Fund for a period of eighteen months.

How to apply

Advert and application packs for all vacancies can be downloaded from the links below and contain details of submission of completed applications. If you are interested in applying for more than location, please complete an application for each respective Bureau.

If you have applied for more than one position within this project, please specify the location and post applied for within the cover email/letter enclosing your application and note this information will be shared amongst the partners.

Closing date for all posts has been extended to midnight 21st January 2018.

CAS Recruitment