Salary: £22,254 pro-rata

Hours: 17.5 hours per week

Location: Airdrie Citizens Advice Bureau

Contract: Fixed term to 30th September 2019

Post Funded by: Aspiring Communities Fund with support from the European Social Fund

Airdrie CAB is looking for a highly motivated person with the drive and enthusiasm to provide tribunal representation in the area of Welfare Rights for North Lanarkshire CAB Tribunal Representation Unit funded by Aspiring Communities Fund with Support from European Social Fund. The Tribunal Representation project aims to provide a holistic service and increase the capacity for tribunal representation across North Lanarkshire through provision of direct representation, referrals to other organisations or second tier support to advisers.

The Welfare Rights Adviser will provide tribunal representation at first tier tribunals to anyone seeking support during the benefit review or appeal process and prepare cases for upper tribunal.  The work will predominantly involve tribunal representation but also occasional provision of support and advice to CAB and other agency advisers, delivery of training and marketing and contributing to social policy work. 

The successful candidate will have a sound understanding of social welfare rights and a successful track record of working with office systems and procedures. They will have have excellent teamwork, communication and organisational skills and be computer literate. They will have an understanding of the importance of excellent customer care, have a good awareness of how rights and advice issues impact on the local community and experience of tribunal representation.

Recruitment Pack

Please return your completed pack marked Private and Confidential by post or email to:-

Email:                   [email protected]

Address:                F.A.O Bureau Manager, Airdrie CAB

                              14 Anderson Street


                               ML6  0AA  

Telephone:             01236 757326

  The closing date is 5pm 3rd August 2018

Interviews will be held 10th August 2018