Salary: £18,550

Hours: 35 hours per week

Location: Airdrie Citizens Advice Bureau

Contract: Fixed term to 30th September 2019

Post Funded by: Aspiring Communities Fund with support from the European Social Fund

Airdrie CAB is looking for a highly motivated person with the drive and enthusiasm to provide and coordinate the North Lanarkshire Tribunal Representation Unit funded by the Aspiring Communities Fund with support from the European Social Fund.  The Tribunal Representation project aims to provide a holistic service and increase the capacity for tribunal representation across North Lanarkshire through provision of direct representation, referrals to other organisations or second tier support to advisers.

The North Lanarkshire Tribunal Representation Unit is a joint partnership between all five North Lanarkshire Bureaux with Airdrie Citizens Advice Bureau as the Lead Bureau. The Project is funded by Aspiring Communities Fund with assistance from European Social Fund for a period of eighteen months.

The Coordinator will be responsible for triaging referrals for Tribunal representation and building a bank of local knowledge of activities promoting social integration, training, education and employment opportunities. They will be the first point of contact both for clients and other advice agencies or services referring clients to the service. They will be responsible for statistical reporting to the project funders.

The successful candidate will have a successful track record of working with office systems and procedures. They will have excellent teamwork, communication and organisational skills and be computer literate, with the ability to produce detailed statistical reports.

We expect candidates to be self-motivated and results driven and passionate about social justice. They will have an understanding of the importance of excellent customer care, have a good awareness of how rights and advice issues impact on the local community and have a commitment to voluntarism.

Recruitment Pack

Please return your completed pack marked Private and Confidential by post or email to:-

Email:                   [email protected]

Address:               F.A.O Bureau Manager, Airdrie CAB

                               14 Anderson Street


                                ML6  0AA  

Telephone:            01236 757326

The closing date is 5pm on 20th July 2018

Interviews will be held 27th July 2018

Airdrie  CAB strives to be an Equal Opportunities employer.
Airdrie Citizens Advice Bureau is a Company Limited by Guarantee No. 157177.  Scottish Registered Charity No SCO 12238